Water

Water Operator

Inframark
2002 W Grand Parkway N
Katy, TX 77449

Office and Call Center Hours
Monday- Friday: 8:00 a.m.- 5:00 p.m.
General Customer Service: (281) 579-4500
After-Hour Emergencies: (281) 398-8211
Email: CustomerService@Inframark.com

Documents

Welcome Packet (PDF)
Set Up New Service Online

Payment Options

Pay Online:

In Person:
2002 W Grand Parkway N – Customer Lobby on north side of building
Katy, TX 77449
Lobby Hours of Operation:
Monday-Friday 8:30am – 5:00pm

By Mail:
Use the address on your water bill payment coupon.

Pay by Phone:
(281) 579-4500 (Select Option 1)